about us
a shop that only sells squishies
Collecto is an independent store built around one product category: things that feel good to squeeze. No electronics, no fast-fashion filler — squishies, dumplings and Nee Doh style stress balls, and nothing else.
why we exist
We started Collecto because buying a decent squishy online was harder than it should be. Marketplaces are full of unbranded lookalikes with three-week delivery and photos that have nothing to do with what turns up. We wanted one place where the catalogue is small, the photos are the actual product, and the shipping is free and fast.
Everything we list, we buy in ourselves. If a squishy tears on the second squeeze, it doesn't get restocked. That's the whole quality process — it's not fancy, but it's why the range stays deliberately short instead of running to a thousand SKUs.
how we operate
Orders placed before the daily cut-off leave the warehouse within 24 hours. Payment and checkout run on Shopify, so your card details are handled by their PCI-compliant system and never touch our servers. Refunds go back to the original payment method.
We ship worldwide from an EU warehouse. The US, the UK and Germany are our biggest markets, and prices are shown in your local currency where we support it.
talk to a human
Questions about an order, a return, or a product you can't find? Email hello@shopcollecto.com and you'll get a reply from someone on the team within one business day — not a bot, and not a week later.
German customers: full company details are on the Impressum, and shipping and payment terms are on Versand & Zahlung.
reviews
We don't publish star ratings we haven't earned. Collecto is young, so instead of inventing testimonials we simply don't show any until real buyers send them in. If you've ordered from us, email us a photo of your squish and we'll put it on the site with your first name.
why you can buy here safely
free shipping
On every order, no minimum. Tracking on every parcel.
ships in 24h
Dispatched within one business day of your order.
30-day returns
Unopened items, 30 days, refunded once we receive them.
secure checkout
Payment is handled by Shopify — we never see your card.
CE certified
Every squishy is CE marked to EN 71 toy-safety standards: non-toxic, phthalate-free, tested for ages 3+.
run by a small team that only sells squishies — read our story
questions about collecto
- Is Collecto a real shop?
- Yes. Collecto is an independent online store selling squishies and Nee Doh style stress toys. Orders, payment and refunds run through Shopify's checkout, and every parcel ships with tracking.
- Where do you ship from and to?
- We ship worldwide from our EU warehouse, with the US, UK and Germany as our main markets. Shipping is free on every order, with no minimum.
- How do I contact you?
- Email hello@shopcollecto.com. We answer order questions within one business day.
- Can I return something?
- Yes — unopened items can be returned within 30 days. Once the parcel reaches us, the refund goes back to the original payment method.