Which carrier delivers US orders?

FedEx delivers our US orders, with tracking provided when your order ships.

How much is shipping?

US shipping is free, with no minimum order.

How quickly do orders arrive?

US delivery estimates are shown at checkout and in your shipping confirmation. FedEx tracking is provided when your order ships.

Do you ship to the UK and Germany?

Currently checkout supports US deliveries. Other destinations are not available at checkout.

Can I return a squishy?

Yes — returns are accepted within 30 days. The full refund policy is published on our store policy pages, linked below.

How does the bag offer work?

Add at least 3 squishies for 33% off your bag. We apply 3FOR2 at checkout automatically; shipping remains free.

Checkout runs on Shopify's hosted checkout, so card details are handled by Shopify and never touch this site.

shipping · returns

shipping & returns

Free shipping, US FedEx tracking, delivery estimates at checkout and 30 days to change your mind. Here's exactly how it works before you order.

shop all squishies

where we ship

Collecto currently accepts delivery addresses in the United States. Shipping is free on every order with no minimum spend — the price you see on the product page is the ordinary item price. Any applicable tax and final total are shown at checkout.

dispatch

US orders are delivered by FedEx with tracking. The US delivery estimate is shown at checkout. You'll get a confirmation email as soon as the order is in, and tracking as soon as it ships.

returns

If a squish isn't right, you have 30 days to send it back. See our return policy for eligibility, handling and postage. Return postage applies unless damaged, faulty or wrong.

33% off your bag

Add at least three squishies for 33% off the whole bag, applied automatically at checkout. It works across the whole catalogue — Nee Doh, dumplings, butter, mochi, everything — and stacks with free shipping.

payment & security

Checkout is Shopify's hosted checkout. Card details are processed by Shopify and never stored on this site.

shipping questions

Which carrier delivers US orders?: FedEx delivers our US orders, with tracking provided when your order ships.
How much is shipping?: US shipping is free, with no minimum order.
How quickly do orders arrive?: US delivery estimates are shown at checkout and in your shipping confirmation. FedEx tracking is provided when your order ships.
Do you ship to the UK and Germany?: Currently checkout supports US deliveries. Other destinations are not available at checkout.
Can I return a squishy?: Yes — returns are accepted within 30 days. The full refund policy is published on our store policy pages, linked below.
How does the bag offer work?: Add at least 3 squishies for 33% off your bag. We apply 3FOR2 at checkout automatically; shipping remains free.
Is checkout secure?: Checkout runs on Shopify's hosted checkout, so card details are handled by Shopify and never touch this site.